About me
I am currently working at GuideVision Germany, a Premier ServiceNow Partner, in Munich as a Principal ServiceNow Consultant and Architect.
Born in 1975, I started my career at debis systemhaus (bought by T-Systems in 2001) in 2000 as a Fachinformatiker for System Integration.
In 2002 I moved on to be a software developer at AME-Systemberatung for 3 years, until I decided to start my own little company n.o.standard (2005-2007) and worked as a independant software developer.
In late 2007 Serena Software became my employer for 5 years where I started focusing on IT Service Management, IT/IL and ALM as an ITSM-Consultant.
In 2013 ServiceNow became the focus of my working life: I started at ServiceNow as a Senior ITSM Technical Consultant and team lead for a little more than 4 years, taking over technical lead role in several ITSM, ITOM and integration projects.
From August 2017 to November 2018 I worked as ServiceNow Platform Architect in the digital ressort for the Hoffmann Group in Munich, enjoying the ServiceNow customer side.
In December 2018 I returned to ServiceNow consulting, joining Media Solutions as a Senior ServiceNow consultant extending my knowledge in CSM, FSM, Service Portals, Virtual Agent, Predictive Intelligence and more.
Since November 2019 I am Principal ServiceNow Consultant and Architect at GuideVision Germany.
I love sports, riding my e-scooter as well as my electric SmartEQ, listening to podcasts, read a good (scifi) book and vegan cooking. Being guilty of being an Apple fanboy I enjoy iOS development and releassed my first App traX - Your Fitness Pal in December 2020.
ServiceNow Certifications
Suite Certification – ITSM Professional Suite Certification – CSM Professional Certified Implementation Specialist – IT Service Management (CIS ITSM) Certified Implementation Specialist – Customer Service Management (CIS CSM) Certified Implementation Specialist – Field Service Management (CIS FSM) Certified System Administrator (CSA) Micro-Certification - Automated Test Framework Micro-Certification - Performance Analytics Micro-Certification - Predictive Intelligence Micro-Certification - Virtual Agent
ITIL
IT/IL V3 Foundation
My ServiceNow Profile
Got Curious?
In case you want to find out more about me, feel free to download my CV in english or german or use the contact form to send me a message.
